Job from partnerWe’re elevating the Professional Driver experience like never before. Our award-winning culture and unparalleled commitment to safety, teamwork and flexibility puts us in a lane of our own. As a Driver Onboarding Coordinator, you will be responsible for sharing this brand promise with potential recruits and our current Drivers and Owner-Operators. In our fast-paced environment, you will support the recruitment team in providing Bison with a high volume of safe and experienced Drivers and Owner-Operators while balancing Driver Onboarding responsibilities. This will be accomplished by living our brand promise and ensuring a positive experience for all Drivers and Owner-Operators with whom you interact. Whether it be providing a first-class orientation and onboarding experience, selling the Bison Driver program to all potential candidates, or supporting our current Drivers and Owner-Operators with their inquiries, the Onboarding Coordinator position is a dynamic and rewarding opportunity to join our team.
Specific Responsibilities include:
- Work with the Driver Recruiting Team to ensure that the company is provided with adequate quality and quantity of Company Drivers and Owner-Operators including:
- Ensure potential Drivers receive appropriate Driver packages, follow-up is made, and activity documented.
- Support all pre-onboard and pre-qualification activities that may be necessary in determining Driver eligibility.
- Pre-screen walk-in and phone inquiries by Driver applicants.
- Review applications and ensure all required documents are completed.
- Complete reference checks, and either recommending or declining applicants
- Interview potential company drivers and/or Owner-Operators as needed
- Support management of Workday postings and internal application process
- Support sourcing and recruitment strategies through calling, networking, and direct recruiting efforts
- Organize and administer the weekly new Driver orientation and onboarding process including, but not limited to:
- Confirm orientation details with Drivers.
- Lead sessions and terminal tour on first day of new Driver orientation.
- Gather paperwork, identification, and documentation from new Drivers.
- Assist Drivers with logging into required systems during orientation.
- Compile and report Driver engagement data to identify trends and create process improvements.
- Complete Driver engagement calls
- Share applicable feedback to the appropriate parties to ensure the Drivers’ concerns are addressed.
- Build relationships with new Drivers, Driver Development, and Operations to ensure open dialogue for addressing Driver engagement concerns.
- Complete other necessary administrative duties as needed to support our current Drivers and Owner Operators
- Engage in other projects and activities as necessary and as assigned.
Our Ideal Candidate will possess:
- 2 years of administrative experience in a high-volume capacity.
- 2 years of experience in a customer service-related industry.
- 1-2 years working in the transportation industry would be an asset.
- Diploma in Human Resources or related area of studies would be an asset.
- Excellent customer service skills.
- Excellent oral and written communication skills.
- Excellent interpersonal skills.
- Excellent organizational and time management skills.
- Strong attention to detail.
- Strong problem-solving abilities.
- Proven ability to work well in an extremely fast paced environment.
- Experience with Workday would be an asset.
- Excellent PC skills – including Excel, Power point, Word, etc.
This job is classified under NOC Code: 14102.
Why Bison:
• Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career
• Dispersed work environments that promote a healthy work-life balance
• Meaningful and impactful work and projects with an essential service provider
• Join our engaging Wellness Program & extracurricular sports teams
About Bison:
• Celebrating over 50 years in Business
• Active in giving back through Corporate Social Responsibility and Charitable Giving
• Committed to environmental sustainability
Bison Transport is committed to Diversity and Inclusion in the Workplace.
